Exclusive research explores the retail imperative to seize the pandemic pivot and implement a deeper blending of digital and in-store shopping experiences.

A perfect storm of rising wages, tight labor market, and competition from the gig economy has triggered a tectonic shift in retail. To cope with these disruptions, retailers are implementing programs and technologies that focus on keeping employees safe, respected and engaged.

Not all tech projects are solely focused on technology. The big ones involve an army of moving pieces. Three industry experts dissect the complexity of today’s top five tech strategies.

Retailers are urgently closing gaps and heavily investing in the supply chain, e-commerce and in-store tech, aren’t they? Not exactly, according to the 2021 RIS Retail Technology Study.

Protests over mass shootings, attacks on Asian and Black Americans, and lack of diversity have roiled the retail landscape. In response, retailers are pledging action. Will shoppers buy it?

he pandemic lit a fire under retailers to expand the use of robotics, but COVID-19 is not the only accelerant. Advancements in AI, computer vision and sensing systems are also boosting bots.

Darryl McDaniels, superstar founder of Run-DMC, learned he was in foster care and adopted at age 35. His inspiring story exemplifies the mission of RetailROI’s SuperFriday event.  

The year of chaos is finally ending. However, instead of doomscrolling, here’s a look at tectonic shifts and lessons learned that will continue to transform retail in 2021.

There is one sure way to find out who the top software vendors in retail are –  checking out the 2021 RIS Software LeaderBoard. Here is an inside look at this year’s leading tech vendors in retail.