In this edited webinar transcript, RIS and Treasure Data touch on the results of the 2023 RIS and CGT report, 'The Analytics Advantage,’ using some stats and findings as a jumping-off point into a broader conversation about using data to create exceptional customer experiences.
Companies everywhere are striving to up their customer experience game. Watch this webinar to learn how companies are creating a seamless, delightful, personalized experience by starting with a strong data analytics foundation.
What will the next chapter look like in CX? In this engaging conversation, industry experts explore the capabilities and potential of conversational AI tools to usher in a new era in retail customer service.
On-Demand : Digital interactivity experts Ricky Hon (interactive display and design leader at Best Buy Canada) and IV Dickson (chief innovation officer at SageNet) discuss implementing a thriving digital experience for customers.
On Demand : Watch this exclusive webinar as Heinen’s Grocery Store, Logile, and RIS News discuss how to evolve your employer value proposition to attract and retain frontline staff while optimizing operations.
On-Demand: This exclusive webinar explores the rapid change of retail and how evolving connectivity requirements are pushing retailers to improve their systems and strategy to facilitate greater business agility.
Wes Schroll, CEO & Founder, Fetch Rewards, Inc., joins Justin Honaman, Head, Worldwide Retail & CPG Go-To-Market, to dive into how Fetch creates unique and rewarding experiences for shoppers, while providing brands differentiated market and loyalty insights.
Learn how a consumer-centric strategy coupled with the right technological capabilities enabled this experience and allowed for a differentiated experience — and how you can implement a similar strategy in your own business.
Learn how technology is helping grocery retailers create a seamless and enticing customer experience in-store and out, providing substitutions when digital hiccups occur, all while maintaining the perfect inventory and assortment.